Refund Policy

Your first Premium purchase is refundable in full within 14 days. Email us and we will refund it — you do not have to explain why.

After that, Premium renews automatically until you cancel. Renewal charges are not refundable, but you can cancel at any time and keep Premium until the period you already paid for ends. Nothing is charged after that.

Cancel from the subscription management link in the receipt email FastSpring sent you, or email us and we will cancel it for you. Cancelling stops future charges; it does not shorten the period you already paid for.

Email sergey@burabicasoftware.com from the address you bought with, and include the order reference from your receipt. We normally answer within two business days. Approved refunds go back to the original payment method and usually appear within five to ten business days, depending on your bank.

Purchases on monhub.app are processed by FastSpring, who act as the merchant of record — they are the seller of record for your order and the name you will see on your card statement. Refunds for those purchases are issued through FastSpring.

Purchases made through the App Store or Google Play are handled by Apple or Google, not by us, and we cannot refund them. Request those refunds at reportaproblem.apple.com or through Google Play, under their own refund rules.

If you live in the EU or the UK, you have a legal right to withdraw from a purchase of digital services within 14 days. Our 14-day refund above matches that right and does not replace it. Nothing in this policy takes away consumer rights you have under the law of the country you live in.

We may decline a refund where an account has been suspended for breaking our Terms of Use, or where the same person repeatedly buys and refunds Premium.

Refund requests and questions: sergey@burabicasoftware.com